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24 Hour Emergency Plumber in South Birmingham & Worcestershire

When heating fails overnight or a pipe starts leaking badly, you need a clear number to call. Etchells Plumbing Services provides 24 hour emergency plumbing across South Birmingham and Worcestershire for urgent residential and commercial faults.

Call 07775 775908. We are Gas Safe registered 227442 for regulated gas work. If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999 before contacting any engineer.

Urgent problems we are commonly called for

  • Loss of heating or hot water when the boiler will not fire
  • Boiler lockouts that leave the house cold
  • Leaking pipework, radiators or valves that need isolating and repairing
  • Urgent boiler faults where waiting until the next working day is not practical

Not every fault is an emergency. A radiator that is slightly cool, or a boiler that needs its annual service, can usually wait for a planned visit. When the fault risks damage to the property or leaves you without heat in cold weather, call.

Gas-related concerns

A suspected gas leak is not a routine plumbing call. Leave the building, do not switch lights or appliances on or off, and dial the National Gas Emergency Service on 0800 111 999. They will advise on making the property safe. Once the emergency service has dealt with the immediate risk, a Gas Safe registered engineer can assess any follow-up repair or appliance work.

What to tell us when you call

  • Your postcode and address
  • Whether heating, hot water, a leak or something else is the problem
  • Any fault code on the boiler display
  • Whether water needs isolating and whether you can do that safely at the stopcock
  • Access arrangements if you are not at the property

Do not dismantle the boiler or attempt gas work yourself. For non-urgent diagnosis see boiler repairs; for a planned replacement see boiler installation.

Where we cover

Emergency cover follows our normal working corridor from South Birmingham into Bromsgrove district and along to Hagley, Kidderminster and Bewdley. We operate from our Birmingham address at 21 Kingsdown Road, Birmingham, B31 1AJ — we do not claim branch offices in each town.

Emergency cover in priority areas

Confirm your postcode when you call. These are among the places we attend most often.

Common questions

What counts as an emergency plumbing or heating fault?

Typical urgent jobs include loss of heating in cold weather, a significant water leak, a boiler that will not fire when the house depends on it, or a fault that risks further damage to the property. If you smell gas, that is a gas emergency — leave the property and call the National Gas Emergency Service first.

Do you guarantee how quickly you will arrive?

No. We provide 24 hour emergency plumbing and will discuss how quickly we can attend when you call, based on the fault and where you are. We do not publish fixed response times.

What if I smell gas?

Do not call a plumber first. Leave the property, avoid using electrical switches or naked flames, and call the National Gas Emergency Service on 0800 111 999. Only contact an engineer once the emergency service has made the situation safe to return to.

Which areas do you cover for emergency calls?

The same corridor as our planned work: South and South-West Birmingham, Bromsgrove district, Hagley and on towards Kidderminster and Bewdley. Confirm your postcode when you call.

Speak to a Gas Safe registered engineer

Call Etchells Plumbing Services for residential or commercial plumbing and heating, including 24 hour emergency cover, across South Birmingham, Bromsgrove, Hagley, Kidderminster and the corridor towards Bewdley.

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